Returns & Cancellation Policy

Effective Date: April 10, 2025

At LAJ Lifestyle Private Limited, your satisfaction is our top priority. We strive to provide high-quality products and a seamless shopping experience. If for any reason you are not fully satisfied with your purchase, we offer support through exchanges, store credits, and defined cancellation and refund policies as detailed below.

CANCELLATION POLICY

• 1. Order Cancellations:You may request a cancellation only if your order has not been shipped. To request a cancellation, please contact us via the Contact Us page.

• 2. Exceptions to Cancellations:

  • Orders that have already been shipped are not eligible for cancellation.
  • No cancellations are accepted on:
    • ● Discounted or promotional merchandise
    • ● Pre-orders
    • ● International orders

RETURN POLICY

• 1. Refunds for Returned Orders: Approved returns will be refunded in the form of store credit, valid for 12 months from the date of issue.

• 2. Refunds for Cancelled Orders:
  If your order is successfully cancelled before shipping, the payment will be refunded to the original method of payment.

• 3. Refund Restrictions:

  • ● No return, refund, or cancellation is applicable on Customized Items.
  • ● International orders and customized products are not eligible for returns, exchanges, or refunds.
  • ● Pre-orders are not eligible for cancellation or refund.